Quickly and easily engage with your patients.
Interact with your patients in a way that allows them help you run your practice more efficiently, Qonnect IQ makes this seamless.
Know that your patients have received the right messages
Track exactly who opened a specific link and when, allowing the system to optimize for the perfect delivery time for your practice.
No passwords required to leave reviews
Our system opens the necessary app on the patient’s phone, no password required, allowing for higher response rates.
High engagement rates
Text messaging has a 98% open rate. Ensure your message is seen by engaging with your patients via the perfect platform.
Secure mobile surveys give you same day feedback
Watch your survey dashboard in realtime as patients complete their survey’s throughout the day, no more waiting.
- Know that you are interacting with the right patient
- Track a patient's experience over multiple visits
- Receive feedback instantly rather than over time
- In the future this will allow you to automate patient outreach post-op more efficiently, focusing only on the patients that request to be contacted.
By detecting and opening the necessary app on the patient's phone, our system allows for higher response rates and better reviews.
- By opening the app on a patient phone, no password is required to leave a review, increasing engagement rates.
- If the patient does not have the necessary app installed, they are directed to the mobile site, ensuring they still have an opportunity to leave a review.
With the proliferation of smart phones in the market place, this is a better way to quickly engage with patients and know they will receive the message.
- 98% of all text messages are opened.
- 90% of all text messages are read within 3 min.
- With text message appoinmtent reminders you have the ability to quickly backfill any cancellations a provider may have, keeping their schedule full and reducing no-shows.
By reaching out to the patient the same day of their appointment, the response rates are higher while the experience is still fresh in their minds. You no longer need to wait for slow paper survey's or hope that they see your message in email, which has only a 20% open rate.
- Be notified of negative experiences as they are submitted, allowing you to quickly correct any issues
- Track the necessary areas of your practice that important to you
- Negative survey's will not be directed to leave a review, instead being directed towards an email form when they can explain their issues.